Customer Service

Our customer service team will assist you with order inquires, delivery questions, returns and exchanges. 

Customer Service North America

Contact us via email at: info_usa@pocsports.com or call us at: 801-365-5550

Our standard business hours are:
Monday – Tuesday from 8:00AM – 5:00PM (MST)
Wednesdays from 8:00AM – 3:30PM (MST)
Thursday – Friday from 8:00AM – 5:00PM (MST)

Our holiday closures when we will not be reachable, be it by phone or by email: 
Closed on May 27, 2024 for Memorial Day (US)
Closed on June 19th, 2024 for Juneteenth (US)
Closed on July 4, 2024 for Independence Day (US)
Closed on September 2, 2024 for Labor Day (US)
Closed on November 28 & 29th, 2024 for Thanksgiving (US)
Closed on December 25th, 2024 for Christmas Day
Closed on January 1, 2025 for New Years Day

Monday is our busiest day of the week. Please consider calling Tuesday - Friday to get through to an expert faster.